Free shipping on all ordersCollapse
Free shipping on all orders
We take care of the shipping costs. All orders are therefore delivered to your home free of charge!
Free personal advice
Would you like assistance in selecting, measuring, ordering and/or installing Smartblinds? Or are you looking for personal advice? Schedule a free online appointment now
Free Smartblinds measuring insurance
Measured wrong? Then a new product will be sent to your home free of charge.
Request free fabric samples
View and evaluate our fabrics in your home with our free sample service! Request free samples now
Our customers rate us with 4.4/5
We attach great importance to good service.
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Complaints
At Smartblinds, we highly care about providing excellent service to our customers. We do everything in our power to make ordering smartblinds as easy and safe as possible. However, did you still experienced our service as unpleasant and do you wish to make a complaint? We will describe you how to file a complaint below. Despite the fact that complaints are never fun, we still appreciate it largely. It eventually helps us to improve our service. Besides that, we will do everything we can to resolve your complaint as quickly as possible!
How do I file a complaint?
Did you receive a product that is not what you expected or did you experience our service as unpleasant? Of course this should not be the case, so we will try to solve this as soon as possible. Simply report your complaint by sending an e-mail to service@smartblinds.com. In order to solve your case as soon as possible, we would like to receive a complaint that contains the following information:
- Your order number
- The name of the product
- A description of the complaint
- Pictures or video of the complaint